Instructions for requesting a Special Order Cake:
NOTE: Your order is not confirmed until you receive a confirmation email from our bakery team.
Please read the directions below for instructions on how to Request a Special Order cake.
Fill in the Special Order Cake Request form the best you can. Refer to the links on this page, which will take you to our Blue Goose Cake Order Guides to help you create your order request. Once you send the request to us, we will contact you to confirm the following:
- We have received your order request
- We have availability on your preferred date/time
- We understand how to best meet your special order cake design requests
Even if you aren’t totally confident in the details of your cake request when you first request it, you don’t need to worry – we are going to communicate with you to help you confirm your order. You are in good hands!
Order Request Lead Time
We prefer to have AT LEAST 36-hour notice for weekday cake orders. For weekend cake orders, please have your order request submitted by Wednesday at 10am.
If you are trying to place an order request that you need in less than 36 hours, please do not assume that your order is confirmed. We must confirm with you directly that we can fill your order.
Do your best to describe how you would prefer your cake to be decorated. Please include any ideas you have on the following: themes, colors, any special influence you would like us to capture, style request, picture inspiration, or cake examples. Please understand that a Special Order custom cake is very much a commissioned art piece. We will have to use some artistic license at times to best execute your request. This is why we ask that you do your best to think of any special design requirements you have for the cake execution so we can best meet your wishes.
Unique Custom Cakes
If you are ordering a very unique cake (sculpted cake or unique occasion), describe your idea as best you can and submit the order request. After you submit the order request, we’ll refine your idea and plan your cake together. If you have pictures or other instructions to share please email them to us at: email@example.com